Your privacy is our priority
At HealtheSoul, we understand the sensitive nature of mental health services. This page outlines our commitment to protecting your personal information and maintaining your trust. We adhere to strict privacy standards to ensure your data is handled with the utmost care and confidentiality.
Our commitment to your confidentiality
HealtheSoul is dedicated to safeguarding your privacy. We comply with all applicable privacy laws and regulations relevant to mental health practices in Middletown, Delaware, United States. We assure you that your personal health information is treated with the highest degree of confidentiality and respect.
Information we collect
When you book appointments with HealtheSoul, we collect necessary personal information strictly for scheduling purposes. This may include your name, contact details (email and phone number), and preferred appointment times. We do not collect detailed health information through our website for initial bookings.
How we use your information
The information we collect is used solely for the purpose of scheduling and managing your appointments with HealtheSoul. We do not use your information for marketing purposes or share it with third parties for their independent use. Our priority is to ensure your services are booked efficiently and accurately.
Information sharing and legal obligations
HealtheSoul does not share your personal information with any third parties unless legally required to do so. In rare circumstances, we may be compelled to disclose information if mandated by law, court order, or governmental regulation. We will always strive to protect your privacy to the fullest extent permitted by law.
Payment processing with Stripe
For online payments, HealtheSoul utilizes Stripe, a secure and trusted payment processing service. When you make a payment, your financial information is handled directly by Stripe and is subject to their privacy policy and security measures. HealtheSoul does not store your credit card details or other sensitive payment information on our servers. Stripe is PCI DSS compliant, ensuring your payment data is protected with industry-standard security protocols.
Your privacy rights
You have the right to access, correct, or request the deletion of your personal information held by HealtheSoul. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us at support@drhealthesoul.com or 732-508-0736. We are committed to addressing your inquiries promptly and transparently.